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. Internal Medicine Associates of Lee County has retained Deborah Shane, of Train with Shane, to assist its management team in defining, creating and integrating improved customer service, elevated team-building and the company's brand philosophy into IMA's user experience.

"The current business environment and future trends point toward the need for companies to keep employees motivated, upgrade their skills and unify customer service so that it is consistent. Strengthening the corporate culture and establishing team building that spans the generations currently active in today's workforce will be other keys to the success of any company looking ahead," said Ms. Shane, owner/founder of Train with Shane.

Train with Shane recently worked on a customized program for the Reliance Bank management team. "She is motivating, enlightening and a breath of fresh air. You cannot leave a session without walking away with some new knowledge and a different approach to looking at things," said Cindy Dodd, branch manager of the Reliance Bank in Lehigh.

Red Salon and Spa is also working with the professional educator and master motivator to develop sales and customerservice training for both its Fort Myers and Cape Coral locations.

For more information on corporate training, workshops, or keynote speaking, call 939-1848.


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