Gulfshore Insurance Inc. announced that Matthew Philip, Personal Lines Account Manager, has been awarded the Associate in Insurance Services designa- tion and diploma by the Insurance Institute of America. Earning the AIS designation required completion of the Delivering Insurance Services course and national examination, which covers continuous improvement principles, process management, organizational structures, and tools to measure progress. To earn the AIS designation, a student must also be the holder of an Institute designation such as ARM, AIC, or AAI.